Kamya Shah

Kamya Shah

Best Practices for Simulating and Evaluating AI Agents in Real-World Scenarios

Best Practices for Simulating and Evaluating AI Agents in Real-World Scenarios

TL;DR Simulating and evaluating AI agents requires systematic testing across diverse scenarios, multi-dimensional metrics, and robust frameworks that combine automated evaluation with human oversight. Organizations must implement simulation environments to test agent behavior before deployment, establish clear success criteria across accuracy, efficiency, and safety dimensions, and integrate continuous monitoring
Kamya Shah
Enhancing Multi-Turn Conversations: Ensuring AI Agents Provide Accurate Responses

Enhancing Multi-Turn Conversations: Ensuring AI Agents Provide Accurate Responses

TL;DR Multi-turn conversations enable AI agents to maintain context across multiple exchanges, creating more natural interactions. However, accuracy compounds exponentially with each conversational turn—errors worsen as conversations progress, creating frustrating customer experiences. Ensuring accuracy requires comprehensive evaluation frameworks that measure agent performance across complete conversation trajectories, not just
Kamya Shah