Guides

Enhancing Multi-Turn Conversations: Ensuring AI Agents Provide Accurate Responses

Enhancing Multi-Turn Conversations: Ensuring AI Agents Provide Accurate Responses

TL;DR Multi-turn conversations enable AI agents to maintain context across multiple exchanges, creating more natural interactions. However, accuracy compounds exponentially with each conversational turn—errors worsen as conversations progress, creating frustrating customer experiences. Ensuring accuracy requires comprehensive evaluation frameworks that measure agent performance across complete conversation trajectories, not just
Kamya Shah